Customer Service

I would like to remind you once again that customer service is king this holiday.  Take a moment to go over the following tips for Sales and Customer Service.

• Treat me with respect, I am a customer, not an account number.
• Follow through with your commitments.
• Communicate with me about both the good and the bad.
• Talk to me without interruption.
• Answer the phone quickly.
• Provide alternatives if faced with a problem.
• Allow me to talk to someone in authority if there is a problem.
• Clearly state what I should expect from you.
• Know everything about your services and your products.
• Be a customer advocate.