Happy Halloween

Trick or Treating will be tonight from 5-7pm.  Make sure you get the free bag of candy the mall is supplying from concierge before 5pm.  There are two bags we supplied as well, hopefully this will be enough.  Also, GIVE THEM A WISH LIST, especially in Chesterfield, this may be the first time these kids see the store, lets build our customer base for the holidays!

The Blog is Back!

The Plan Nine Staff Blog is back! We started this last year during the holidays to help keep everyone informed of all the changes, events, and new product that we see over the holidays. READ THIS EVERYDAY! This is now set as the default home page so it should be the first thing you see everyday. Feel free to look through old posts or check the latest industry news from the blogs listed on the sidebar. All the links you'll need to get to the point of sale system, the time clock, and the contact form are on the sidebar as well. MAKE THIS A PRIORITY! The more you know the better you can do your job!

Know your store!

Everyday when you arrive at work make sure you walk around the store and see where things are and if there are new items and displays out.  When a customer comes in, especially for the holidays, they are here to shop.  If you can't suggest things for them to buy and then show them to the customer then they will take their money elsewhere.  Get an idea of what they are looking for and then suggest things!  If they are buying a Blind deck for their 10 year old, make sure you show them the awesome new Blind hoodies and T's we just got in.  If they are buying an Element T make sure they know about the new Element DVD that came out over the summer.  And always  SUGGEST A SKATE TOOL when they buy a complete board (or with any sale for that matter).  If you know what is in the store then you can sell it, if you don't then you will only sell what the customer finds.

Back Stock

Make sure you are checking the back room for stock OFTEN.  Make sure you know what is in the back at the start of every shift so you can bring things out as needed.  Their will be a lot of stuff in the back for the holidays and it won't sell if their is not the same item on the sales floor.

Website

We have officially launched the new Plan-Nine website.  Takes some time to go check it out!

www.plan-nine.net

Inhabitants

New DVD, Habitat's "Inhabitants".  Let people know.