Large Deliveries and Pallets

When we have large deliveries they come by truck, typically on pallets.  These drivers will unload the pallet to a dock free of charge but sometimes charge to unpack the pallet and load it into our building.  Please be sure you do not authorize any charges if the driver asks you to.  These charges will be charged to Plan Nine, not the shipper.  If the driver says he can't unload the pallet from the truck without an extra charge you will have to do it for him.  Just unwrap the pallet and unload each item individually.