Anytime any of the soda or candy machines (not Red Bull machines) do not work properly and someone comes to the counter to complain or ask for assistance please do the following. Call this number 314.631.3300 and let them know the issue, just tell them everything the customer told you, this needs to be done so the company can track any issue and come fix machines if needed. If the customer needs a refund for soda or money not vended you may give it to them out of the marked envelope underneath the coin tray of register 1. Be sure to write the amount, time and date on the envelope each time money is taken out. If the money in the envelope runs out you can put money in from the drawer to replenish it but be sure to put a note on the the envelope that money went in and make a note and put it in the cash drawer so we know why the drawer is short cash.
10 comments:
tnewsh
jjalinsky
csmith
akeller
kvarner
rfreels
jmiller
epochek
A. Salkowski
Alright, i'll make sure to do that if that issue ever comes up.
D-Yokley
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