Monday, July 13, 2009

Satisfied Customer

Dear Casey,

Recently i have been visiting the new Plannine Skatepark. And i would like to thank you and all of the faculty members for being so kind and generous. I would like to thank your personally for re-opening the skatepark located at the mills. We all waited upon its opening and we never got it until now.

So i am going to close this letter up by saying thank you one more time, and keep up the good work with everything.

Sincerely,
Bryce Carpenter

Monday, July 6, 2009

Skatepark Soda Machines

Anytime any of the soda or candy machines (not Red Bull machines) do not work properly and someone comes to the counter to complain or ask for assistance please do the following.  Call this number 314.631.3300 and let them know the issue, just tell them everything the customer told you, this needs to be done so the company can track any issue and come fix machines if needed.  If the customer needs a refund for soda or money not vended you may give it to them out of the marked envelope underneath the coin tray of register 1.  Be sure to write the amount, time and date on the envelope each time money is taken out.  If the money in the envelope runs out you can put money in from the drawer to replenish it but be sure to put a note on the the envelope that money went in and make a note and put it in the cash drawer so we know why the drawer is short cash.

Wednesday, July 1, 2009

105.7 The Point Promotion

Hey everyone at the skatepark.  For the next month we'll be running an ad on The Point that has a number to text in for a buy one get one session.  They will have to bring their phone in with th message on it stating the coupon.  With the coupon they are entitled to one free session directly following the current paid session.  Once they have been sold the session please instruct them to delete the message and do your best to be sure they have done it.  Please enter the SKU 128965 or scan the barcode in the binder.