Employee Contact Form - Back Online

After a brief delay, I have been able to get the employee contact form up and running again.  Please, send messages at you leisure.

Thanks!

Holiday Hours

Please take not of our Holiday hours and check the schedule to be sure you are here when you are supposed to be.  Happy Holidays!

Holiday hours are as follows:
Mon Dec-22 10am - 9pm
Tue Dec-23 10am - 9pm
Wed Dec-24 10am - 6pm
Thu Dec-25 Closed
Fri Dec-26 10am - 9pm
Sat Dec-27 10am - 9pm
Sun Dec-28 10am - 7pm
Mon Dec-29 10am - 9pm
Tue Dec-30 10am - 9pm
Wed Dec-31 10am - 9pm
Thu Jan-1 10am - 9pm
Fri Jan-2 10am - 9pm
Sat  Jan-3 10am - 9pm
Sun Jan-4 10am - 7pm
Mon Jan-5 2pm - 9pm

Vending

Until further notice, please do not let the vending company come in and access the machines.

I will let you know when they are allowed back in the building.

Refuse Package from GoPro

Please refuse the package that is coming in from GoPro.  It should arrive within the next 7 days.  Thanks

http://wwwapps.ups.com/WebTracking/track?track=yes&trackNums=1Z05R2W14281570764

New POS System

We are trying out the new POS system.

Your username is your first initial followed by your last name, i.e. "cotto"
Your password is you last name followed by the last four of your SS#, i.e. "otto1234"

Please let me know if you have any problems logging in.

Timeclock

We have gone back to the old time clock system.  The site links have been updated.  Please take note.

http://plan-nine.net/phptimeclock

All Day Session for Only $15 on Black Friday

We will be doing an all day session at the park for only $15 on Black Friday.  They must present a coupon to use it.

Use SKU # 147035 when ringing them in.

Remember, we open at 8am on Black Friday.

Holiday Ramp Camp

We are currently marketing our Holiday Ramp Camp.  The camp will run from Dec 29th to Jan 2nd and costs $184.99.

From Now until the end of the weekend we will be selling the camp for $124.99 in store and online.

Please visit the link to learn more about it.

http://plan-nine.net/site/shop/holiday-ramp-camp/

Sales Training

Thank you everyone for attending our staff meeting on Sunday.  I want to follow up with our sales training as it will be very important this holiday season.

Please navigate to Sales > Sales Training in the sidebar of the Staff Site.  That will open a page consisting of links to all the videos we watched during our meeting.  Please watch the last three videos as well as any you feel you need to be refreshed on.

Once you have watched all the videos please take the Test that is linked at the bottom of the page.  Each employee will need to take the test and get 100% of the answers correct.  I will review the answers after you have taken the test and let you know the results.

Thanks,
Casey

Mall Trick or Treating

STL PRO Sign In Doc

Please use the following link to sign people in for STL PRO

https://docs.google.com/spreadsheets/d/1aU4nUSQ2R9Wlt9GUIrJs0m3CgklfnNXzF-OvO-EC3mo/edit?usp=sharing

Please fill out all of the info.

Also, if someone says they prepaid online, their information should already be on the sign in sheet.  Confirm it there and please add their age, hometown, sponsors and any other info that may be missing.

Thanks

10 Years!!!

We made it guys!!!

Our 10 Year Anniversary Celebration should be really big.  I am promoting it a bunch.  Please take a look at all the stuff we have going on.

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All regular sessions all week long will $10 (SKU # 147155 for the discount)

Fri, Oct. 24, 5pm - 9pm -  BMX Street Jam, FIT “Holy Fit” Video Premiere
We’re kicking off the anniversary week with a BMX Jam on the street section in the back of the skatepark.  It will be a “no run - jam style” event with prizes for the best tricks given out on the fly.  Practice start at 5pm, jam starts at 6:30pm.  Entry is $10 and includes open session from 5pm - 9pm.
After the jam we’ll be premiering the brand new Fit “Holy Fit” DVD at 8pm.  Free to all.

Sat, Oct. 25, All Day - STL PRO BMX Contest
Tree Bicycle Co. presents the third annual STL PRO bmx park contest.  The contest will be a pro/am format with classes for beginner, expert, and pro with a cash purse for pro.
Visit our website for more info or to register online.
http://plan-nine.net/site/stl-pro-2014/

Sun, Oct. 26 12pm - 4pm - Ride Clinic
Learn from the Plan Nine Team during this 4 hour clinic.  Our BMX and Skateboard team riders will be on hand to help teach you some new skills and session with anyone who comes.  This will be a fun way to ride with some of the areas best bikers and skaters while picking their brains on how to do some of those elusive maneuvers.  12pm - 4pm, $10 to participate.

Mon, Oct. 27, 7pm - Game of B.I.K.E.
Be the last one remaining.  This game will be a take on the skateboarding version of S.K.A.T.E. with two classes, “no pegs, no brakes” and “pegs and brakes”.  Entry is $10 and includes open session from 5pm - 9pm.

Tues, Oct. 28, 7pm - Game of S.K.A.T.E.
This will be a classic style game of S.K.A.T.E. separated into two classes (13 and under, 14 and over).  Entry is $10 and includes open session from 5pm - 9pm.

Wed, Oct. 29, 5pm - 10pm - Ramp Riders Session
One of the best things about St. Louis is the ever growing number of places to skate and ride.  To show our support to the scene as a whole we are inviting everyone out to Ramp Riders Skatepark (www.rampriders.net) in downtown St. Louis for a fun session.  If you’ve never been this is a great chance to check out a new park.  Regular session fees apply, see website for details.

Thurs, Oct. 30, 6pm - Team Demo/Ride with Team
Come watch the Plan Nine Skate and BMX Team shred the park.  There will be a 30 minute demo with the team and then a jam session afterwards.  Ride the park with them or just hang out and watch, everyone is welcome.  Free to watch, $10 to ride with the team and includes open session from 5pm - 9pm.

Fri, Oct. 31, 5pm to Midnight - Halloween Bash
Come in costume and stay late.  We’ll be having a Halloween Party into the wee hours of the night and you’re invited.  They’ll be lots of different games and activities, candy,  and free pizza.  Entry is $10 and includes open session from 5pm - Midnight and free pizza.

Sat, Nov. 1, 1pm - 6pm - Skateboard Contest
It’s been awhile since we’ve had a skate contest so get ready to see some new faces.  There will be 3 classes to choose from, Beginner, Intermediate, and Expert.  Courses to be determined the day of the event.   Come show everyone what you’ve got!  Practice starts at 10am, beginner class starts at 1pm, intermediate class starts at 2:30pm, and expert starts at 4pm.  $10 to enter any class and includes skating for the entire day.

Sun, Nov. 2, 5pm - 7pm - Past, Present, and Future Party
Invites will be going out to everyone that has ever been a part of the Plan Nine Family.  Team, staff, volunteers, friends, and family.  If there is someone you remember from the old days of Plan Nine (or even I.C.H. Skatepark) chances are they’ll be here.  Skating, riding, hanging out, it will be a fun day and our way of paying homage to everyone that has helped us make it  10 years.  $10 all day sessions.

STL PRO 2014 Details

STL PRO is less than a month away and I wanted to give out some more details.

The event is Saturday, Oct. 25th and will kick off our 10th Anniversary celebration.

This is the copy that has been going out to the masses

"Tree Bicycle Co. presents the third annual STL PRO bmx park contest in conjunction with Plan Nine’s 10 Year Anniversary.  The event, normally held in the spring, has been moved back to be a part of Plan Nine’s 10 Year Anniversary celebration that includes 10 days of events and contests.  The contest will be a pro/am format with classes for beginner, expert, and pro with a cash purse for pro."

For more details visit http://plan-nine.net/site/stl-pro-2014/  There you will find a complete run down of the event with all times, costs, etc.

From today until the day of the contest participants can register online at http://plan-nine.net/site/shop/stl-pro-2014-contest-entry/

During the weekend of the event they can register at the park (Friday or Saturday).  Their entry fee gets them unlimited riding for the entire weekend of the event.

STL PRO 2014 - Save the Date

Save the Date - STL PRO 2014 will be October 25th at Plan Nine Skatepark.  More info to follow.

Tony Hawk and Birdhouse Demo

In case you haven't heard, Tony Hawk and the Birdhouse Team will be at Plan Nine on August 13th.  He and the team will be skating a demo in the park and anyone is welcome to watch and skate with the team.

We will not be advertising that skating with the team is an option because we want to make sure the team can do their thing while they are out there but it will be something kids can do if they want.  It should be a fun event and I expect a lot of people to make it out.

There will a be a $15 session for all that want to attend that day.  It will be good for an all day session no matter what time they come in.

The SKU is 147153

Please use that SKU when ringing people out for the session.  Bikes and scooters will not be allowed on the course during the demo, skateboarders only.

Please go to our website and see what is posted about the event for more info.  Let me know if you have any questions.

http://plan-nine.net/site/tony-hawk-birdhouse-team-demo-plan-nine/

Text Blast Sign Up

We are pushing for patrons to sign up for out text blast service.  This service will send out text blasts about upcoming events, product sales, and other important things we are doing at Plan Nine.  We will also be able to send alerts about things that come up last minute, like athlete appearances and snow day openings.

I have put out twitter, Facebook, and instagram posts with information about the sign up as well as placed signage in the store.  The current promotion gives anyone new who signs up a free regular  session to Plan Nine within 30 days of the text receipt.  Below is what the text they receive will look like.

Please note the following when giving free sessions with this text.

• they must present their phone with the message on it to receive the free session
• only one free session per message displayed
• the session is only valid for their next session (for example, if they sign up at the register when they arrive for a session they must come back to use the free session, they cannot use it to pay for the session they are currently in the park for)
• the free session expires 30 days from the date they received it
• this is only for new text message blast sign ups, they will not get a message sent to their phone if they have signed up in the past
• this is good for a regular 2 hour session only ($12 value)
• make sure they delete the message when it is redeemed (if they cannot delete it just make sure they know it is a one time use coupon)
• use SKU # 146435 to ring in the session discount

Please encourage everyone who comes in to sign up.  This is one of the best methods of marketing out there right now and we want to do our best to get all our patrons on the list.

Spring Break Ramp Camp

We are going to try and do a Spring Break Ramp Camp this year.  It may be tough as most schools will be making up snow days during their regularly scheduled spring breaks but I figured we'd give it a shot and see if we get any enrollment.

Please see our webstore for all the camp info.

http://plan-nine.net/site/shop/spring-break-ramp-camp/

Sign up can be done online or in store.  To sign up in store please be sure to fill out a camp registration form and attach a copy of the receipt to it and drop it in my inbox.

Camp registration forms can be found in the file cabinet or printed from the following link:
https://drive.google.com/file/d/0Bz8TTTm42u9vUFp3cFNvZEhjQlU/edit?usp=sharing

The cost will be $164.99 until March 7th and goes up to $184.99 after that.  Customers can sign up anytime including the day of camp.

Use SKU # 139952

"What's better than the beach on spring break? A whole week of Ramp Camp at Plan Nine Skatepark!

Spend your days in our 35,000 sq. ft. climate controlled skatepark learning new skills and dialing in old ones, all while hanging with friends. Each day consists of instruction, free skate, group activities, hot lunch and more. Our instructors know how to push you to learn new skills while keeping it fun and safe. The park is designed for skaters and riders of any ability and provides a safe transition from the small ramps to the big. This is where you wanna be this spring break, sign up now!

Register by March 7th for $164.99, cost will be $184.99 after.

Session #1 is March 10th - 14th and Session #2 is March 17th - 21st.  

Sign up online today!"

Presidents Day Sale and Hours

We will be open at 10am on Presidents Day.

We will also be running a special on All Day Sessions.  They will be $15 plus tax.

Please use the following SKU to ring them in:  147133

Valentine's Day All Nighter

We will be having our regularly scheduled All Nighter this friday.  Since it is Valentine's Day we will be doing a special promotion.  Anyone who brings in a Valentine (homemade, store bough, as long as it isn't made there on the spot) for their favorite staff member will receive $5 off the All Nighter price.

The SKU for the discount is # 147132

There will be a prize for the employee that gets the most Valentines so tell all your friends.

Premium Rental Helmets

We are now renting premium helmets. Read below for all the information about renting them to customers.

Premium Helmet Rentals

Please use the following procedure when renting Premium Rental Helmets

1. Scan the barcode for the “Plan Nine Premium Rental Helmet”.  SKU # 147131

2. With a dry erase marker fill out the “Premium Rental Helmet Check In/Out” sheet found on the front of the daily work binder with the appropriate information.  If the sheet is missing or damaged another can be downloaded here.  USE A DRY ERASE MARKER TO FILL OUT SHEET

• Date: the date of the rental
• Time: the time of the rental
• Helmet Number: found on the back of the rental helmet (if the number is worn or no longer legible put a new label on it
• Helmet Color: the color of the helmet
• Customer Name: the first and last name of the customer renting the helmet
• Check Out: have the customer personally initial the box signifying they rented the helmet
• Check In: when the helmet is returned by the customer have them personally initial the box signifying they returned the helmet

3. At the end of the day ensure that all helmets have been returned and then wipe the “Premium Rental Helmet Check In/Out” sheet off for the next day.  

What to do if a Helmet is Not Returned

If there are any helmets that have not been returned at the end of the day double check all helmet numbers to ensure there was not a clerical error.  If the helmet is not found send a message via the “Employee Contact Form” with the the following information:

• Customer name
• Customer ID number (found in the POS System)
• Helmet Number
• Helmet size
• Helmet Color

Helmet Security Items

Please ensure all helmets, both “Rental” and Premium Rental” have the following security items affixed to each helmet at all times.

• Rivet at end of male buckle strap to ensure buckle does not fall off
• Rental helmet sticker affixed to both sides of the helmet
• Security tag attached to the upper part of the helmet strap
• Helmet number/size affixed to the back of the helmet (“Premium Rental Helmets” only)

If you are unsure about security items or how to place them see the “Rental Helmet Checklist”.

Office Furniture

I am selling all the office furniture I just bought from NASCAR on craigslist.

The listing is here:

http://stlouis.craigslist.org/bfs/4292571199.html

I will try to be around to show it to people that would like to see it but if I am not I made a list of what to sell it for.  That list can be found here.

https://drive.google.com/file/d/0Bz8TTTm42u9vWnBqcnhOTUJzNTA/edit?usp=sharing

I have printed that list out as well and pinned it to the wall in the back so you can use it if someone comes by.  Just try to sell it to them for the max price but if they want to haggle then the lowest price I will sell it for is listed in the light gray.  Please try to get as much money out of people as possible and feel free to say you can't authorize a discount if I'm not around.  Don't tip your had and show them the sheet please.

If they do buy something they have to pay with either a cashiers check or cash.  They will also need to take it on their own.  We can help load it for them and let them use the cart but we cannot deliver.

Put the check or cash in an envelope and drop it in the lower safe with the deposits.  Make sure you write what you sold on the envelope and also cross it off the sheet.

Let me know if you have any questions and feel free to call me if someone is really eager to haggle with you.

MLK Day Ramp Camp

We will be having a one day "Power Camp" on MLK Day, January 20th.  The park will open at 8am for camp.  Please let customers know about the camp and that they can sign up in store.

If they do sign up in store please use SKU # 139716.   It is listed at $45 but if they sign up before the 17th it will be $35.  Please discount the item as needed.

If they sign up store please send the following information to me via the Employee Contact Form:
Name/s of Camper/s
Age
Sport

For all the info on the camp please see the following link.

http://plan-nine.net/site/shop/mlk-day-power-camp/